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Electronic business

From open-encyclopedia.com - the free encyclopedia.

Electronic business is any information system or application that empowers business processes. Today this is mostly done with web technologies.

E-business includes

Applications can be divided into three categories:

1) Internal business systems:

2) Enterprise communication and collaboration

  • e-mail
  • voice mail
  • discussion forums
  • chat systems
  • data conferencing
  • collaborative work systems

3) electronic commerce - Business-to-business electronic commerce or business-to-consumer electronic commerce

Scope of e-business applications

These applications can be available to different kind of users:

  • all users of the internet
  • only the employees on the intranet
  • a specified targeted group of users of an extranet (like customers, partners etc.)

See also

Resource

Finding related topics

Books

  • Amor, Daniel, The E-Business (R)Evolution, 2nd Edition, Prentice Hall, New York, 2002, ISBN 0130670391
  • Chaffey, Dave, E-business and e-commerce management, Dave Chaffey, Financial Times/Prentice Hall, New York, 2001: ISBN 0273651889
  • Hayes-Roth, Rick and Amor, Daniel, Radical Simplicity, Prentice Hall, New York, 2003, ISBN 0131002910
  • Shapiro, Carl and Varian, Hal R., Information Rules: A Strategic Guide to the Network Economy, Harvard Business School Press, 1998, ISBN 087584863X



de:E-Business

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